Term Conditions Page

SAFETY MEASURES

To protect our customers’ private information, we have been always planning some strict safety measures. For more detailed information, please take a look at the following [Privacy Policy].

 

Security

Customer’s privacy and shopping information are encrypted with SSL secret code and processed by Bank. So, we cannot see your Credit card number or internet banking user and password.

 

Minimum requirements for PC

Psarleu.com website is compatible with Chrome, Window Internet Explorer version 7.0, Firefox 38.0.5, Safari version 7 or latest version.

 

BUY

- Find a desired product by categories or by search engine at our website.

- Click on the name or on the image of the product, and add it to the shopping cart (Click [Add to Cart] button).

- If you want to buy more than one product, click [Update Cart] button or close the pop-up window that comes out every time you add something to your Cart.

- Check your product list you are willing to purchase in the [Shopping Cart], and click [Proceed to Checkout] button if you are ready to place an order.

- 2nd Step of placing an order will be [Billing Information] on the page you have to input address of payment

- 3rd Step will be [Shipping Information] on the page you have to select address items will be shipped to

- 4th Step will be [Shipping Method] on the page you have to select method of delivery

- 5th Step is [Payment Information] where you are suggested to choose a payment method for overall cost:

1. Cash on delivery

2. Bank/Wing Transfer 

Note: Our financial department staff will call you to confirm what method you like to pay.

 

HOW TO EDIT AND CANCEL ORDER INFORMATION

You can contact us through e-mail or phone hotline

CANCEL order (Before shipping)

Please contact us through e-mail or phone hotline to cancel an order. If your product(s) are not shipped yet, you can be refunded immediately/within 3 working days after the confirmation from the bank transference.

 

CANCEL order (After shipping)

We consider any changes of your order after shipping as exchange and return requests. Shipping cost for return can be added, so please note this in advance